Privacy Policy
Last updated: 2026-01-15
This Privacy Policy explains how SendForge (“SendForge,” “we,” “us,” or “our”) collects, uses,
and shares information when you visit sendforge.app or use our products and services
(the “Services”).
Information we collect
- Information you provide: such as your name, email address, company name, and any messages you send us (e.g., early access requests or support inquiries).
- Usage and device data: basic analytics such as IP address, browser type, device identifiers, pages viewed, and approximate location derived from IP address.
- Cookies and similar technologies: used for site functionality, security, and analytics. You can control cookies in your browser settings.
How we use information
- To operate and improve the Services, including troubleshooting and performance monitoring.
- To communicate with you, including responding to requests and sending product updates.
- To protect the security and integrity of the Services and prevent fraud or abuse.
- To comply with legal obligations.
Messaging data (SMS and email)
If you use SendForge to send messages, we process message content and recipient information solely to provide the Services (delivery, routing, analytics, and compliance). We do not sell your message content or recipient lists.
How we share information
We may share information with:
- Service providers: vendors who help us provide the Services (e.g., hosting, analytics, and communications infrastructure).
- Legal and safety: if required to comply with law, enforce our terms, or protect rights, safety, and security.
- Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
Data retention
We retain information for as long as necessary to provide the Services and for legitimate business purposes (such as maintaining security logs and meeting legal requirements). When we no longer need information, we take reasonable steps to delete or de-identify it.
Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no system is 100% secure, and we cannot guarantee absolute security.
Your choices
- You may request access, correction, or deletion of your information by contacting us at support@sendforge.app.
- You can opt out of non-essential emails by using the unsubscribe link (where provided).
- You can control cookies through your browser settings.
Children’s privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. We will update the “Last updated” date above and, if changes are material, provide additional notice as required by law.
Contact us
If you have questions about this Privacy Policy, contact us at support@sendforge.app.